FranklinCovey On Leadership with Scott Miller
Description
Episode 173 | Join prolific author, customer service, and lifestyle expert Colin Cowie as he shares captivating insights around pivoting your business, high-level customer service, and how to stand out in your industry.
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The People Business: Every company is in the same business, the people business. What are you doing to ensure all of your systems, processes, strategies, and ongoing focus is about an obsession with people? https://resources.franklincovey.com/blog/the-people-business
Surprise With Unexpected Extras: Engage your team and brainstorm your way to increased customer loyalty with this tool. https://pages.franklincovey.com/2022-Q1-NL-September21_Newsletter-Tool-Download.html