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Most Dealerships Think They Have a Process (But Don’t) | Shift Into Profit ft Gavin Janis

January 9, 2026
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Strategy with Jason

Description

Most dealerships think they have a process. Very few can actually prove it’s being followed. In this episode of Shift Into Profit, Jason Harris sits down with Gavin Janis Siro.ai to break down one of the biggest blind spots in automotive retail: confusing checklists with real process management. Dealers spend massive time and money getting customers into the showroom—but once the conversation starts, performance is often measured with nothing more than gut feel, assumptions, or outdated check-the-box reviews. If you manage sales, F&I, or dealership operations—and you care about consistency, compliance, customer experience, and profit—this episode will challenge how you think about process. 🟡 For more on Siro, visit: https://www.siro.ai/ 👉 Subscribe for more episodes breaking down People, Process, and Technology in automotive retail